Every wrong checkbox cost $5,000

WOTC tax credits. Employers can claim thousands for hiring from target groups. But applicants kept clicking the wrong boxes. Not because they weren't eligible — because they didn't understand the questions.

"The bottleneck wasn't the code. It was human comprehension. Applicants weren't clicking 'No' because they weren't eligible — they were clicking 'No' because they didn't understand the question."

— 2024-08 | WOTC form design | claude-desktop

So I built a voice system. Audio guidance. Big buttons. No AI extraction — just making sure humans understood what they were answering.

"Simple > Smart. No AI, no fancy extraction. Just audio + big buttons."

— 2024 | WOTC solution

Built in a week. Solo. $200K in recovered tax credits.

The pattern

That's not the only thing I've shipped. But it's the one that crystallized something for me: the bottleneck is almost never the technology.

144 repos total. Most are iteration trails — 50+ WOTC repos became those 2 shipped systems. That's how I work: iterate until it clicks, then ship.